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CENTURY MATS LIMITED WARRANTY

LIMITED WARRANTIES –

CENTURY offers the following limited warranties on these products as follows:

PRODUCT WARRANTY
Puzzle Mats 90 Day Limited Warranty
Ninja Trix 1 YEAR Limited Warranty
Facility Rollout Mats 5 YEAR Limited Warranty
Carpet Bonded Foam 3 YEAR Limited Warranty
Home Roll Mats 2 YEAR Limited Warranty
Wall & Pole Pads 1 YEAR Limited Warranty
Crash Mats 1 YEAR Limited Warranty
WAZA Smooth & Tatami Mats 10 YEAR Limited Warranty

• 1 - 5 YEARS – 100% of the current online list pricing
• 6 YEARS – 50% of the current online list pricing,
• 7 - 10 YEARS – 10% of the current online list pricing

LIMITED REPLACEMENT WARRANTY

Century, LLC warrants these products to be free from defects in material and workmanship under normal use, as stated above, provided the product is used for its intended purpose, and provided the product has not been subjected to obvious abuse, misuse, or neglect. The extent of Century liability under this warranty is to defects in materials and workmanship and is limited to the repair of such defects or replacement of any equipment or faulty part at the time of purchase. Century shall not have any liability to repair and/or replace said equipment or part if the purchaser uses the equipment or part in contravention of the instructions provided by Century, or if damage is caused by the purchaser in any way.

In no event shall Century liability for any reason and upon any cause of action whatsoever exceed the value of the product purchased. Misuse, abuse, improper use, or failure to follow instructions including any disclaimer shall void any liability, responsibility, or warranty by Century.

WARRANTY DISCLAIMER

THE ABOVE STATED WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS AND LIABILITIES OF CENTURY, LLC. CENTURY, LLC NEITHER ASSUMES, NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF PRODUCTS FROM ITS WEBSITE, CATALOG OR OTHERWISE. THE ABOVE LIMITED WARRANTIES SHALL NOT APPLY TO ANY PRODUCT WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE, OR MISUSE, THE TERM “ORIGINAL PURCHASER” AS USED IN THIS WARRANTY MEANS THE PERSON TO WHOM THE PRODUCT IS ORIGINALLY SOLD AS SHOWN ON THE SALES INVOICE. THESE WARRANTIES SHALL APPLY ONLY WITHIN THE BOUNDARIES OF THE UNITED STATES AND CANADA.

LIMITATION OF LIABILITY

As set forth above under the limited warranty provisions, Century, LLC liability is limited to repair or replacement of its products which are returned to it prepaid in the specified period of time. In no event shall Century, LLC liability exceed the value of the products sold. Century, LLC shall not be liable for any special or consequential damages that result from the use of any product sold through this website or through its catalog. Applicable law may not allow the limitation or exclusion of liability of special or consequential damages so the above limitation or exclusion may not apply to your purchase, but it is intended to be the maximum limitation as permitted by law.

ALL RETURN REQUESTS MUST BE SUBMITTED TO blake@centurymats.com AND ARE ON A CASE-BY-CASE BASIS. THE CUSTOMER IS RESPONSIBLE FOR COVERING ALL SHIPPING COSTS FOR THE RETURNED PRODUCTS.

To submit a claim under the limited warranty applicable to the Products you have purchased, follow these instructions:

  1. Notify CENTURY within thirty (30) days of the date when you first identified a possible issue with your Products.
  2. You must notify CENTURY by sending a notice of your claim to blake@centurymats.com. DO NOT PHYSICALLY MAIL ANYTHING TO CENTURY. Any notification other than an email to the address above will not constitute a valid claim under this warranty.
  3. You must include the following information/materials with your warranty claim:
    • a) Original date of purchase (referencing an order number is ideal).
    • b) A brief description of the nature and basis of your claim in plain English.
    • c) Photograph(s) of the damage. The clearer, the better. We need to see what you're talking about!

Upon receipt of a properly submitted claim, CENTURY will notify you of its position and decision regarding your claim within thirty (30) days. You will not receive a notification that CENTURY has received your claim.